Privacy policy overview
Your privacy and confidentiality are always prioritised.
Policy foundations and purpose
This privacy policy details how mariventaelo collects, uses, manages, and stores your information, all to support responsible and transparent financial planning services.
Australian data protection laws are rigorously observed, including how contact and business information shared via our site or services is kept confidential.
Information collection principles
We collect only necessary personal or business data, mainly to deliver consultative sessions and improve our service.
Direct information from you
- • Contact information submitted by request form
- • Inquiry details related to your business planning
- • Documentation needed for subscription setup
- • Billing information for subscription purposes
- • Feedback or preferences you provide on your experience
Automatic technical information
- • Browser and device details when you visit our website
- • Login and authentication data for secure access
- • Aggregated navigation usage patterns
- • Error logs and system event reports
- • Cookie-generated analytics data
How your data is used
We process information only to administer services, respond to requests, and maintain a secure, compliant operation.
- • Deliver monthly consultation services
- • Manage and verify subscription details
- • Improve accuracy and clarity of advice
- • Comply with Australian legal obligations
- • Respond promptly to support requests
- • Contact you about relevant updates
- • Analyse aggregated website use trends
Our privacy promise: Your data stays confidential and is never sold. Only essential employees handle information, following legal and ethical rules.
Data sharing is limited
We do not share identifiable information except as required by law or for necessary service delivery (e.g. billing processors).
Supporting service providers
External providers may access data only to deliver essential functions like subscribing, billing, or hosting, under strict contracts.
Legal responsibilities
We may disclose data if legally required or to protect our interests, with proper notice given if possible.
Anonymous analytics use
Aggregated data is used internally for improvement, never shared for marketing to third parties.
Your privacy rights
You can request access, correction, or erasure of your information, subject to legal and operational conditions.
- • Request access to your stored details
- • Correct incomplete or inaccurate records
- • Request deletion under specific conditions
- • Obtain a copy in readable format
- • Restrict processing in particular cases
- • Limit our use in defined circumstances
Write to our team at any time about exercising your privacy rights or learn more via our policy links.
Information security statement
We use technical safeguards such as encryption and secure storage to protect all sensitive information.
Technical security methods
- • SSL encryption on all site traffic
- • Firewall and intrusion detection
- • Data backup and disaster recovery
- • Access controls over sensitive data
Organisational security
- • Staff privacy training
- • Restricting access to confidential data
- • Routine compliance audits
- • Written privacy protocols for all staff
Data storage and retention
Business account information and communication records are only kept as long as service or law requires.
- • Account and subscription records
- • Session and consult summaries
- • Email and support messages
- • Invoices and payment confirmation
- • Service update preferences only
Old data is destroyed after the legal retention period, or upon verified user request.
Data transfer outside Australia
If technical providers store data overseas, we ensure compliance with local laws and robust safeguards.
- • Service infrastructure compliance
- • Data-carrying contracts with safeguards
- • Periodic review of data location
- • User notification of meaningful changes
Use of cookies for site operation
Cookies help deliver secure, convenient, and effective navigation, as explained more fully in our Cookie Policy.
Types of cookies we use here
- • Technical core for secure operation
- • Monitor aggregated site traffic only
- • Adapt service presentation for user device
- • Retain non-sensitive settings
Customise or clear cookies in your browser at any time for control.
Privacy policy changes
We may update this policy as needed for compliance or improved clarity. Notice will be posted where legally required.
- • On our homepage
- • On all user dashboards
- • By email if significant
- • In current policy page notices
Always check the policy date below for latest update.
Find out more or contact us
Our privacy officer answers all questions promptly via these channels.
mariventaelo
265 King Street, Newcastle, NSW 2300 Australia
Phone: +61.7.0005.7059
Email: content@mariventaelo.com
Policy last updated September 8, 2025
Effective from September 8, 2025